Privacy Policy

Effective Date: December 13, 2025

JomKumpul ("we", "our", or "us") operates the website https://jomkumpul.com and the JomKumpul mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect limited personal information when you voluntarily provide it, including:

• Email address (for account communication and customer support)

1.2 Device & App Information

We automatically collect certain technical information to operate and improve the app:

• Device model, operating system, and app version
• Firebase Cloud Messaging (FCM) token for push notifications
• Crash reports and performance diagnostics

Important: We do not use Android Advertising ID for tracking, profiling, or device identification.

1.3 Location Information

With your explicit consent, we may collect approximate or precise location data to:

• Show nearby merchants and offers
• Improve relevance of rewards and services

Location permission is optional and can be enabled or disabled at any time through your device settings.

2. How We Use Your Information

• Provide and maintain app functionality
• Display nearby merchant offers and rewards
• Send transactional and reward-related push notifications
• Improve performance, security, and user experience
• Comply with legal and regulatory obligations

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We may share information only with trusted service providers such as cloud hosting, analytics, and push notification services, or when required by law. All partners are contractually obligated to protect your data.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. When no longer required, data is securely deleted or anonymized.

5. Security of Data

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, including India’s Digital Personal Data Protection Act (DPDP Act), you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your account and associated data
• Withdraw consent, including location access

Account & Data Deletion

You may request deletion of your account and associated data by contacting us at: jomkumpulapp@gmail.com. Verified requests will be processed within a reasonable timeframe.

7. Children’s Privacy

JomKumpul is not intended for children under the age of 18. We do not knowingly collect personal data from children.

8. Links to Third-Party Sites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: jomkumpulapp@gmail.com
• Website: https://jomkumpul.com